Privacy Policy

We collect details you provide when you enquire, book a journey, request visa assistance or contact our team. This may include your name, phone number, email address, postal address, destination preferences, passport details, travel dates, traveller information and payment-related records.

We may also collect basic technical information such as browser type, device information, approximate location, pages visited and enquiry source when you use our website.

We use your information to respond to enquiries, prepare itineraries, book flights, hotels, transfers and experiences, assist with visa documentation, provide customer support and send service updates related to your travel plans.

With your consent or where permitted, we may share relevant offers, destination ideas and service updates. You can ask us to stop promotional communication at any time.

To deliver your requested services, we may share necessary information with airlines, hotels, destination management companies, visa service providers, embassies, consulates, insurance providers, payment processors and other travel partners.

We share only the information reasonably required for the service being arranged.

We use reasonable administrative, technical and operational measures to protect personal information from unauthorised access, misuse, alteration or loss.

No online or email-based transfer is fully secure, so please avoid sending sensitive documents unless requested through an agreed channel.

We retain booking, accounting and visa-related records for as long as needed to provide services, meet legal obligations, resolve disputes and maintain business records.

You may request deletion or correction of your information, subject to legal, contractual and operational requirements.

You may request access, correction, deletion or restriction of your personal information by contacting us.

You may also opt out of marketing messages while continuing to receive essential service communication for active bookings.